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Customer Comments

Santa Grotto Toys |  Articles, Experts & Links |  Customer Comments

It's Good to Talk - What You've said About our Ethical Toy Shop

"Thank you very much for your prompt response. It is very unusual nowadays to receive such good customer service. I will be recommending your website to my friends with children and I will use you again. Many thanks." Margaret Holman

"Hi there, just to let you know that this order has been fulfilled in good time and I very much appreciated the personal feel of the transaction. Overall though I found your website easy to use, with a good range of products." Andrew Vincent


"Just to let you know that I got the toys this morning and am very happy, they are great. Thanks for all your help and excellent service." Alan Tinto

"I appreciate the superior level of customer service." Nancy Phearson, California, USA

"Thank you, received mobile and very please with it, will be shopping with you again." Phil, West Sussex

"...everything is lovely thank you so much! I look forward to doing business again." Lisa Baldin


"Thanks for the speedy delivery...Excellent customer service!" Phil Nelson


"I really appreciate all your help I will certainly use your service again. I really am very impressed." Martina Neary


"Thanks so much for your great help and service, the recipients father was very touched by the fact that the ark was hand delivered. All the best and again many thanks." Nerissa Martin


"Thank you, I have received both the books and the song bag and they have arrived in perfect condition. I would have no hesitation in recommending your store to my friends, thanks again." Genevieve Codd



"...toys have arrived and I am very happy with them...Thanks very much. My daughter loves the toys." Michael Lawler


"My handmade vehicle wallhanging has arrived and I am thrilled with it. Thank you so much!" Pat Holness


"Thank you so much for the lovely prize I have won - the space rocket playset. My grandson will love it!" Mrs Jean Trent


"Thank you for getting back to me so quickly, and for being so helpful. You clearly have a strong commitment to customer service." Catherine Bolton



"Thank you so much for all your help! My daughter loves them!" Aileen Anderson


"Thanks again for all your help - never known such wonderful customer care!" Marie



"Thank you again once again for your kind words and help. That is what I call first class customer service". Tracey Colebourne


"I'd love it giftwrapped. Thank you so much. I do appreciate your kindness." Jane


"This is the second time that I have ordered goods through yourselves and have nothing but Excellent service. Many thanks and keep up the good work." Sarah Barlow-Smith


"Thank you very much for your help and great service. You will make my niece's day! Many thanks." Caroline


"Many thanks for your excellent service - pencil cases received today. Best Wishes & Many thanks." Anne


"Thanks so much for your great help and service, the recipients father was very touched by the fact that the ark was hand delivered. All the best and again many thanks." Nerissa Martin






Ethical Toy Shop
It's Good to Talk - What You've said about our Santa Grotto Gift Service
"We were absolutely delighted with the wooden toys. We will definately use you againg." Kate Pearce, Churchill Primary School

"Thank you so much for our recent order. We are totally delighted with all our wrapped toys for Santa's Grotto at our school Christmas fete. The woode ntoys are wonderful. Thank you for being so efficient and professional. Also just like to add that your website is very user friendly too." Julie Lewis, C J Soft

"Thank you the toys were fanastic...beautifully wrapped." Heptonshall School PTA

"Would like to thank you, the toys were lovely and the children loved them. The fact they came gift wrapped was a time saving bonus for us! Once again, thank you." Fiz Boulton, East Farleigh School

"Many thanks for the pencil cases, crayons and bags. The pupils loved them!" Ruth Norris

"Thank you for your fantastic service in 2008 - our quality toys were promptly received, well wrapped, colour coded for ease of distribution and both parents and children were delighted with the gifts from Santa. I will certainly be using your services again and will not hesitate to recommend to other Centres. Once again thank you." Sheila Carletti (Development Worker),
Golborne Sure Start Children's Centre.

"Many thanks for the santa's grotto toys which we have received this morning.
You have delivered the perfect solution for our grotto, at an amazing price and with swift delivery; not to mention the hours saved wrapping the 200 toys we needed! Again - many thanks" Paula Hammerton

"Thank you so much. We've had a peek at the presents and they look lovely." The John Wesley School, Ashford.

"Everyone was really pleased with the Santa Grotto Gifts which were beautiful." Sarah Fricker, Mother and Toddler Group, Bristol

"Thanks so much for the toys, they were a huge success. The wrapping was really helpful and the gifts were of good quality." Channel 4

"Thank you so much you have been a fantastic service. I will recommend you to other services for next year." Sandra Coulson, Stretton PreSchool

"The toys were great and everyone thought they were an appropriate gift from Santa. Thank you for your prompt delivery and wrapping." Lesley Tyrer, Wigan Council

"What a good service you provide...it really helped us you wrapping them, labelling them and delivering them ready to go in such a quick turnaround period from order point." Sharon & Tina, Kiddipeterborough Nursery

"Thank you we are delighted!" The Pines Pre School

"Toys have just arrived - thank you! They look great. Grotto is coming together." Chris, Rose & Chrissy, Brixham Youth Enquiry Service

"You have provided us with a fantastic Santa Grotto Gift service. We will use you again next year and recommend you to colleagues without hesitation." Matt Daniels, Centre Court Shopping Centre, Wimbledon

Santa Grotto Gift and Toy Service
Santa Grotto Toy Service for School's, PTA's and Nurseries

Thank you to all of you who have given us feedback on our website, our toys, our level of customer service and our total service.
Your feedback is important to us as it can help us make necessary changes and it can also make us feel good when we're having a bad day!
We really appreciate all your comments. Keep them coming!!






christmas santa grotto toys, books, gifts and presents for fundraising with free gift wrapping. We also stock wooden children's toys, fairtrade toys, ethical toys, eco toys for babies, toddlers and preschool children. All our children's toys, baby toys and toddler toys are age appropriate and ethically traded, sourced or made. Toys for 1 year olds, toys for 2 year olds, toys for 3 year olds, toys for 4 year olds including santa grotto toys, books, gifts and presents.


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